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Resumed Business Notice

Dear Customers,

According to the epidemic management policy, The Cellphone markets are expected to reopen on April 9.Some factories also failed to resume production because workers were unable to rework normally.

In the face of difficulties and risks, KSEIDON back work On February 10. We immediately integrate the source of goods to solve the urgent needs of customers.

The stock is insufficient and the price fluctuates rapidly, We have to constantly update the price to our customers and thank them for their understanding and support.

Due to various restrictions, it takes more time to pick up and test the goods than before. The shortage of supply leads to the price rising all the time. The final price depends on the day of taking the goods.

Now, the epidemic is growing in other countries and regions, and 12 cities have been isolated in Italy. In order to avoid the impact of the epidemic on the delivery channel flights, we suggest that you take precautions to make a reasonable stock.

In order to provide customers with better service, we suggest:

1. Check your inventory and provide us with the required model, color and quantity.
2. We will reply to your quotation and delivery time within 24 hours.
3. The inventory source is not stable. After confirming the order, as long as we find the source, we can get it back immediately.
4. Due to the impact of the epidemic, it will take 3-5 days to prepare and test the goods before delivery. KSEIDON always strictly follow the testing standards to provide customers with the best quality.
5. For factory order, the delivery time shall be confirmed according to the specific products. Please place an order as early as possible, and reserve enough time for production and goods transportation
6. HK-DHL now is available, this channel has not received a notice saying that the delivery will be stopped, and other customers have also said that they can receive goods normally. If in doubt, it is recommended to call the local DHL for further confirmation.

Due to force majeure, some small and medium-sized enterprises are facing bankruptcy due to shortage of funds. KSEIDON reminds customers to be careful when placing orders and try to choose suppliers with high trust.

We are very happy to share the latest news with you. Please feel free contact us.
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HONGKONG KSEIDON LIMITED

Customer Service


Post time: Mar-02-2020